SGE Group

Interview with Sophie SOULIÉ - Sales Administration Manager

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How did Happywait meet your needs?

Sophie: Because of the diversity of our commercial activities, the time required to process our reservation contracts and promises of sale had become very time-consuming and energy-consuming over time. We were looking for a solution that would centralize and modernize all our transactions, while respecting our specific needs. management of our transactions with easy to learn and use.

It considerably simplifies our sales process and the sales and marketing department for each specific sales contract in all our areas of activity, from electronic signature through to deed of sale.

What is your feedbackon thesolution?

Sophie: After initial configuration and deployment, we were able to take over the signing of all types of reservation contracts and promises of sale for all our activities!

We're really grateful to the Happywait deployment team, because we were able to have real discussions and advice with them, and they were able to adapt the tool to our requirements.

We also use it with our external sales representatives - who have found the solution to be a real sales support tool. The sales module gives them a great deal of autonomy in managing their sales, from optioning to signing the reservation contract, making it by far the most intuitive and practical solution we've tried so far!

How has dematerialization changed your working habits?

Sophie: Right from the start, we noticed a considerable time saving, and once we had reached cruising speed, I'd say we divided our processing time by four, which is huge!

Thanks to Happywait's pedagogy and support, thetool has been adopted by all our sales representatives, sales administrators and external marketers, andwe can now manage our projects more efficiently and with a greater focus on our buyers, leaving us more time to devote to the tasks that add the most value to our day-to-day work. Thank you for your confidence, and we look forward to working with you for many years to come!

"By adopting the Happywait solution, our sales process has been optimized and we have divided our processing time by four." - Sophie SOULIÉ - Sales Administration Manager

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