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About us

Together, let’s put a smile on the face of your buyers and your teams!

Happywait was born out of disappointment, then the desire to help you transform your working methods

Think back to 2010.

Customer experience is a not a trendy theme and a buyer like many others is making their first property purchase off-plan. What a thrill it is to sign!

And then nothing, except for one newsletter. Disbelief, disappointment, the feeling of being contacted only to pay… This is what Julien experiences while waiting for his property to be completed.

It was from this buying experience that the idea was born of offering a service to improve information for buyers of property under construction (VEFA).

What happens next in the story? Progress is made in thoughts and exchanges with you, the developers, until there is greater awareness. If buyers are not hearing from you, it’s because your teams are overwhelmed with time-consuming tasks with no added value!

Since then, Happywait has had the dual ambition of giving you back time and improving the buying experience, by offering you a solution that helps you win on all fronts: customer satisfaction and increasing your recommendation rate, productivity and well-being at work.

When I bought my first VEFA property (sale of property under construction) and when I compared my buying journey with that offered by the giants such as Amazon or Apple, I realised that the world of property development hadn’t considered the importance of the customer experience. However, customer experience is what allows word of mouth to spread and brand image to improve! It’s also what generates trust and limits difficulties during delivery.

Julien Mouazan

Happywait founder

Our values


Happywait developed its first modules with the help of Jean-Marc Trihan, president of the Lamotte group. To this day, we are still improving our product on the basis of a simple premise: to offer you truly relevant software solutions, we need you! Your feedback and suggestions are at the heart of our working methods.


Digitalising your processes also means transforming your working methods and habits. From the intuitive handling of the product to training and consulting, we are committed to guiding you step by step, for a smooth digital transformation.

Sense of service

Happywait is not just a platform! It’s also a medium that we want to be as reactive as possible. Do you have a problem or question? We will always be there to help you out.

Kermarrec promotion

Kermarrec Group

Online material selection is essential to us as 75% of our buyers are investors who are forced to make their choices remotely.


We digitalised our VEFA sales in 24 hours thanks to Happywait’s mobilisation
Groupe SGE


By adopting the Happywait solution, our sales process has been optimised and we have also divided our processing time by four.

Discover our team of experts in web service and customer support experts in property!

julien mouazan fondateur happywait
Julien Mouazan
Agathe Vogel
Lead Customer Success Manager
Marie Levet
Business Developer
Cyrille Gaucher
Chief Technical Officer
Sophie Gerard
Customer Success Manager
Estève Boulanger
Full Stack Developer
Marlène Rouvrais
Office Manager
Lucie Regeard
Customer Success Manager
Pauline Vincelot
Customer Success Manager
Nicolas Ravaut
Business Developer

Alone, we go faster. Together, we go further!